Question 1

How do I earn as a Deelo Runner?

Accepted Answer

As a Deelo Runner, you earn based on the number of deliveries you complete. Earnings are performance-based and paid daily. The more deliveries you complete, the more you earn. You have complete flexibility to choose your working hours and accept deliveries when it suits you.

Question 2

What are the requirements to join Deelo?

Accepted Answer

To join as a Deelo Runner, you need: (1) Valid Aadhaar card for verification, (2) A smartphone with internet connection, (3) Your own bike or scooter, (4) Valid driver's license, (5) Be 18 years or older. No prior delivery experience is required.

Question 3

Which cities in Kerala does Deelo operate in?

Accepted Answer

Deelo operates across all 14 districts of Kerala including Kochi, Trivandrum, Kozhikode, Thrissur, Kannur, Kollam, Palakkad, Kottayam, Alappuzha, Malappuram, Kasaragod, Pathanamthitta, Idukki, and Wayanad.

Question 4

How quickly do I get paid?

Accepted Answer

Deelo offers daily payouts with most payments processed within 24 hours. You can track your earnings in real-time through the app and withdraw anytime.

Question 5

Can I work part-time as a Deelo Runner?

Accepted Answer

Yes! Deelo offers complete flexibility. You can work part-time, full-time, weekends only, or evenings. Choose your own hours and accept deliveries when it suits you. Many students and professionals work as part-time runners.

Question 6

How long does the registration process take?

Accepted Answer

The online registration takes just 2-5 minutes. After submitting your documents, verification typically takes 24-48 hours. Once approved, you can start accepting deliveries immediately.

Question 7

Do I need delivery experience?

Accepted Answer

No prior delivery experience is required. Deelo provides all necessary training and support to help you get started. If you can ride a bike and use a smartphone, you're ready to join.

Question 8

What type of deliveries will I handle?

Accepted Answer

As a Deelo Runner, you'll handle various delivery types including food delivery, package delivery, grocery delivery, and document delivery within your chosen service area.

Question 9

How do I get the Kerala Wireman Permit? (Electricians)

Accepted Answer

The KSELB Wireman Permit is mandatory for all electrical work. If you have an ITI: You can get an Exemption by logging into the Samraksha Portal (samraksha.ceikerala.gov.in), uploading your ITI NTC and medical certificate, and paying the fee online. If you have experience only: You must register for the Wireman Examination on the same portal. Cost: Application Fee (~₹225) + Permit Fee (~₹555).

Question 10

How do I get an NTC for Plumbing and AC Technician?

Accepted Answer

The National Trade Certificate (NTC) proves you have completed formal training. Download Existing: If you finished ITI, go to ncvtmis.gov.in, click 'Trainee Profile,' and download your e-Certificate for free. Recognition of Prior Learning (RPL): If you are skilled but uncertified, visit a Skill India center for a 1-week assessment to grant you a formal certificate. Cost: Free (Download) or ₹500–₹1,000 (RPL Assessment).

Question 11

How does a Runner apply for RPL?

Accepted Answer

1. Register: Create an account using your Mobile Number and Aadhaar at skillindiadigital.gov.in. 2. Search for RPL: Look for 'PMKVY' or 'RPL' under 'Schemes' section. 3. Choose a Job Role: Search for Field Technician - Air Conditioner, Plumber, or Domestic Electrician. 4. Find a Center: The portal will show PMKK centers near you in Kerala. 5. Assessment: Attend 12-hour orientation and practical assessment. 6. Certification: Receive Govt. Certificate and ₹500 reward.

Question 12

How do I get a Police Clearance Certificate? (All Runners)

Accepted Answer

Every Deelo Runner must have a Certificate of Non-Involvement in Offences (NIO). Online Process: Download the Pol-App or use the Thuna Kerala Police Portal (thuna.keralapolice.gov.in). Upload your Aadhaar and photo, select 'NIO Certificate,' and pay the fee. Wait Time: Usually issued within 3–7 days. Cost: ₹555.

Question 13

I have worked for 5 years but have no papers. What should I do?

Accepted Answer

Apply for RPL (Recognition of Prior Learning) through Skill India. You don't need to study, just attend a 12-hour orientation and pass a practical test. Register on the Skill India Digital Portal. Cost: Free (under PMKVY). Time: 2-3 days.

Question 14

I completed ITI but lost my certificate. How do I get my NTC?

Accepted Answer

Download it online. If you passed your exam after 2014, your NTC is available digitally. Go to ncvtmis.gov.in > Trainee Profile. Enter your details and download the e-Certificate. Cost: Free. Time: 5 minutes.

Question 15

I want to be a Licensed Electrician. Do I need NTC or RPL?

Accepted Answer

You need the NTC (or equivalent). In Kerala, to get the Wireman Permit (KSELB) via the Exemption route, the Board specifically asks for an NTC (Electrician/Wireman). RPL certificates are generally not accepted for the Wireman Permit at this time. Process: Complete a 2-year ITI course. Cost: ₹500 - ₹2,000 (Govt ITI). Time: 2 Years.

Question 16

Does Deelo accept both NTC and RPL certificates?

Accepted Answer

Yes. Deelo accepts both NTC (National Trade Certificate) and RPL (Recognition of Prior Learning) certificates for relevant trades and services.

Frequently Asked Questions — Deelo Runner

Getting Started

Earnings & Payment

Requirements & Certifications

Common Questions

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